HOBOKEN–BCCLS, a consortium of 76 libraries in Bergen, Essex, Hudson, and Passaic counties, including the Hoboken Public Library, has been unable to provide the service of requesting books online through their website since the end of last year.
The service, which had been in use for years, was supposed to be fixed by the end of January, but the website now states the service is currently temporarily suspended.
“BCCLS libraries are still experiencing major delays with the new statewide delivery system and we are working hard to rectify the situation,” states the BCCLS website. “There is an average of 4,344 requests placed through the BCCLS catalog each day. In an effort to temporarily reduce the volume, the BCCLS Executive Board has decided to turn off the ability to place online requests effective immediately.”
The website suggests “selecting books from residents’ home library” and calling ahead to the library to make sure the item is actually on the shelf before heading over…old school style.
