Hoboken updates parking garages

New technology will change how drivers park in municipal garages

Hoboken's municipal parking garages will get an upgrade through new technology in August and September. Photo provided by Shutterstock.

For the first time in nearly 20 years, the city of Hoboken will begin the installation of new, state-of-the-art parking technology in municipal parking garages.

According to the city, the new system will create easier access to garages for all customers, improve account management for monthly users, and assist residents and visitors with live, real-time counts of available parking spaces.

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License plate recognition cameras will allow license plates to serve as a driver’s permit and garage access device. A parking guidance system will track garage use and real-time parking space occupancy to let drivers know how many parking spaces are available in a given garage.

The upgrades include a new online account portal so permit holders can make monthly payments by credit or debit card, set up autopay, and update account information online.

The city will have a new E-merchant validation system that will streamline the ability of merchants to purchase, activate, and track discount parking validations for their customers.

The system will be compatible with third party parking reservation services, like ParkWhizand Spot Hero, which will allow customers to reserve a parking space in a municipal garage before they leave home.

“For the first time since 2001, Hoboken is modernizing our municipal garages to improve the customer experience for both residents and patrons of businesses,” said Mayor Ravi Bhalla. “These upgrades will also help our local merchants as they continue their COVID-19 recovery efforts. Thank you to Director Sharp and his staff for their continued efforts at modernizing our parking facilities.”

The parking garage upgrades are supported by the Hoboken Business Alliance. (HBA)

“These upgrades will enhance the ability of customers of local businesses to visit and enjoy our mile square city, and improve the parking experience for everyone.” said HBA Executive Director Stuart Koperweis.

How it works

According to the city, as each vehicle enters a garage, a license plate recognition camera will scan the vehicle’s license plate, granting access to monthly permit parkers and registering entrance times for daily parkers.

Monthly parkers with multiple vehicles will be able to add multiple license plates per account but only one vehicle per account will be allowed inside the garage at a time, according to the city.

If permit holders change their license plates, they will be required to update the license plate numbers in their online account or contact the Hoboken Parking Utility garage office at 201-653-7333.

The new RedStorm Parking Guidance System will notify drivers of real-time parking spot availability through a digital sign displayed at the entrance of each garage as well as through the city’s website.

It will take one to two weeks to install the new equipment in each garage, starting with Garage G at 315 Hudson St. during the week of August 10.

Installation in Garage D at 215 Hudson St. is scheduled to begin the week of August 24; Garage B at 28 Second St. during the week of September 7; and the Midtown Garage at 371 Fourth St. the week of September 21.

Prior to the installation date for each garage, permit holders will need to re-verify their license plates and contact information.

Automatic payments will begin on September 1 for Garage G and D, and on October 1 for Midtown and  Garage B.

Instructions and details from the Hoboken Parking Utility regarding verification and online account setup will be provided on the city’s website and sent via email, according to the city.

Monthly customers will receive an email with login instructions for the new online account.Future payments must be made through the new online portal or by check.

For more information visit www.hobokennj.gov/resources/garage-improvements or call the Hoboken Parking Utility garage office at (201) 653-7333.

For updates on this and other stories check www.hudsonreporter.com and follow us on Twitter @hudson_reporter. Marilyn Baer can be reached at Marilynb@hudsonreporter.com.